[Fix] Code : 00000D04/0021, info : 0000000000000000 – PUBG: BATTLEGROUNDS

Code : 00000D04/0021, info : 0000000000000000 error occurs in PUBG: BATTLEGROUNDS when launching the game.

Fix 1: Uninstall

  • Open Steam client.
  • Right-click on PUBG: BATTLEGROUNDS.
  • Choose Uninstall.

Fix 2: Remove PUBG: BATTLEGROUNDS cache files

  • Close Steam client.
  • Go to the Windows search box.
  • Type “%localappdata%” in it and left-click on the first result.
  • There is a folder named “TslGame“. Delete it.
  • Go to Program Files (x86) > Common Files > BattlEye.
  • Remove “BEService_pubg.exe“.
  • Now go to Program Files (x86) > Steam > steamapps > common.
  • Remove “PUBG” folder.
  • Open Steam Client and go to the Settings.
  • Remove Download cache.
  • Restart your PC.

Install PUBG: BATTLEGROUNDS again and you won’t see any errors 🙂

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